Poplin for short term rentals

Airbnb and RentalLaundry Service

Sheets and towels washed, folded and back for the next turnover.

Strip the beds, bag the linen and place the order. A local Laundry Pro collects it, washes and folds everything, and returns it by 8pm the next day on Standard. You pay by the pound and pickup is free.

$1/lb
Standard, most zip codes
Free
pickup and delivery
$1,000
protection per order
Housekeeper holding a stack of folded white towels

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What hosts send us

Anything that fits a standard residential washer and dryer. Everything is packed by item type, so it goes straight back into the linen closet.

Sheets and pillowcases

Fitted, flat and pillowcases, folded and packed together. Add a note if you want sets kept by bed size.

Duvet covers

Covers wash like any other linen. An insert that needs a machine to itself counts as an oversized item at $8.

Bath and hand towels

Washed on cold by default. Ask for hot water in the order notes and your Pro will use it.

Bath mats and kitchen towels

The small items that run out first. Send them with the rest of the turnover.

Throws and blankets

Living room throws and spare blankets, as long as they fit a residential machine.

Your own laundry bags

Bag the linen in your own laundry bags and they come back washed too.

How it works between guests

Order as soon as the beds are stripped. The earlier in the day the order goes in, the sooner the linen comes back.

Order after check out

Place the order in the Poplin app. Orders placed before 3pm are collected by 8pm the same day.

Leave the bags out

Set a pickup spot at the property, or message your Laundry Pro to arrange a hand over with your cleaner.

Washed and kept separate

Every order is tagged and kept apart from other customers, washed with the detergent you choose.

Back by 8pm next day

On Standard. If a guest arrives the same day, Express orders placed before 10am come back by 8pm that evening.

Start Order

Why hosts use Poplin

Timed around check outs

Next day on Standard, same evening on Express when the calendar is tight.

Several properties, one account

Poplin works with multiple locations, so every property can order from the same login.

Unscented for guests

Choose unscented hypoallergenic detergent, or leave your own and the Pro uses that.

No per bag pricing

You pay by weight, weighed dry after folding. The number of bags does not change the price.

Covered up to $1,000

The Poplin Protection Plan covers loss or damage up to $1,000 per order.

Track every order

Follow each order in the app and message your Laundry Pro directly.

What it costs

Standard$1per pound

Back by 8pm the next day.

  • Orders before 3pm collected by 8pm the same day
  • No maximum weight, over 100 pounds may need an extra day
  • Hang dry available with your own hangers
Express$2per pound

For the days you run short.

  • Orders before 10am back by 8pm the same evening
  • Up to 60 pounds per order
  • Hang dry is not available on Express
Included$0pickup and delivery

On every order, 7 days a week.

  • No per bag charge, you pay by weight
  • Weighed dry, after folding
  • Protection up to $1,000 per order

A turnover that weighs 40 pounds costs $40 on Standard in most zip codes, plus the service fees shown before you order. Prices shown apply in most zip codes and are higher in some. Each order has a $30 minimum charge, oversized items that need a machine to themselves are $8 extra, and a trust and safety fee and an operational fee appear in your cost breakdown before you order.

What property operators say

Rental operators already running their linen through Poplin.

★★★★★
“We have 1500 rentals in 33 cities. Before Poplin, we had 33 laundry vendors. It was messy & quality was unpredictable. We transitioned 13 markets to Poplin. The quality is consistent & operationally it's simple. I love simple.”
Jesse DePintoCEO and Co-Founder, Frontdesk
★★★★★
“We own 100 short term rental properties in 4 markets. We're growing & laundry is a pain-point. With Poplin, our operations are streamlined. Poplin is consistent & cost-effective. As we grow, Poplin grows with us.”
Kasey ConquestOperations Manager, TBFS Investments LLC
★★★★★
“Having laundry operations streamlined is key for us. Poplin helps us with this across the U.S. Focus is everything, and Poplin's focus on laundry allows us to focus on guest-ready homes.”
Jonathan WicksFounder, Well & Good Property Services

Good to know before you start

  • Treat stains before bagging

    Laundry Pros do not look for or treat stains, so makeup and spills are best dealt with first.

  • No bed bugs, fleas or roaches

    Laundry with pests cannot be serviced. It is returned as is and a $20 fee applies.

  • King comforters do not fit

    Items too big for a residential machine come back unwashed, in a separate bag, at no charge.

  • Poplin washes your linen

    It does not rent or supply linen. You keep your own stock and Poplin keeps it clean.

Pickup in your city

Laundry Pros collect in cities across the US. Open your city page for local details, or check your zip code above.

FAQs

Questions hosts ask

  • How fast can linen come back between guests?

  • On Standard, orders placed before 3pm are collected by 8pm and returned by 8pm the next day. On Express, orders placed before 10am are collected by 2pm and returned by 8pm the same evening. Express takes up to 60 pounds per order.

  • Can I manage several rentals from one account?

  • Yes. Poplin works with multiple locations, so you can place orders for different properties from the same account.

  • Does someone need to be at the property for pickup?

  • No. Leave the bags at the pickup spot you set when ordering. If they cannot be left out, message your Laundry Pro to agree a hand over time. A $10 fee applies if the Pro arrives and the laundry is not there.

  • What if an item goes missing?

  • Each order is tagged and kept separate from other orders. In the rare case of loss or damage, the Poplin Protection Plan covers up to $1,000 per order.

  • Can you use unscented detergent?

  • Yes. Choose unscented hypoallergenic when you order, or include your own detergent and your Pro will use it and return what is left.

  • Is there a limit on how much I can send?

  • There is no maximum on Standard, though orders over 100 pounds may need an extra day. If you send more than 1,000 pounds a week, contact Poplin about a dedicated account manager.

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