get started
Your laundry, handled.
Here's exactly what
to expect.
From account setup to clean clothes at your door — know the full experience before your first order.

Our Laundry Pros handle pickup, cleaning, and return — so you don't have to think about it.
Person relaxing in chair with legs up. Poplin laundry app saves time. 13,522 5-star reviews in last 7 days.

From $1/lb

Standard Pricing

Next-Day

Standard Delivery

Same-Day

Express Available

Saved

Saved Preferences

Hand holding phone showing Poplin app screen with a button labeled “New Order: Do my laundry.
1
Create Your Account

Sign up with your phone number or email, or skip the form with Apple or Google Sign-In.

2
Set Your Pickup Location

Tap the button on the home screen to start your order. You'll select an existing location or create one — give it a name, add your pickup address, and include any access instructions for your Laundry Pro.

3
Set Your Wash Preferences

Set your wash preferences once — detergent, cycle type, hang dry — and they'll apply to every future order.

4
Choose Your Delivery
Speed & Schedule

Standard

Next-Day Delivery

Starting at $1/lb

Express

Same-Day Delivery

Starting at $2/lb

5
Tell Us What
You’re Sending

Specify the number of laundry bags you'll hand off. If you have oversized items — comforters, coats, blankets — you can add those separately. Your Laundry Pro weighs everything included, and your final price is calculated from there.

6
Add Finishing Touches
& Choose Coverage

Optional add-ons are available for an extra fee — dryer sheets, fabric softener, and more.

$50/garment protection is included at no cost. Need more? Higher coverage — up to $150/garment — is available at checkout.

7
Review Your Order & Pay

See a full cost estimate before you confirm. Pay with card, Apple Pay, or Google Pay — no surprises.

After placing your order, you'll get a confirmation right away, then updates when your Laundry Pro picks up and again when your order is on its way back.

Good to know before you book

Your pickup address, wash preferences, and add-on selections are saved to your profile. First-order setup is the longest part — everything after is faster.

Final cost is based on the actual weight of your laundry. The price shown at checkout is an estimate — your card is charged after your laundry is weighed.

We handle everyday laundry. A $20 handling fee applies to items arriving with biohazardous soiling. You'll confirm your items are clear before completing your order.

Ready to Hand Off the Laundry?

Your first order takes about 5 minutes to place. Everything after that is handled.

★★★★★ Rated 4.7 by 6,800+ customers